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Medicon Group

Claim & Debt Management

Take control of your claims and your debtors

Hassle-free handling of claims and outstanding debts. We bring the whole book into one view, chase what is recoverable, and keep your cash flow predictable.

Finance team reviewing hospital claims and outstanding debt

Claim & debt management

We understand the practical approach to claims and debt

Claims and receivables are the same problem viewed from two ends. Managing them together is what stops a query becoming a write-off.

What changes for you

One view of everything outstanding

  • Simplify your claims process

    The entire claims process is streamlined, making claims easier to manage and track. No more paperwork and endless phone calls.

  • Maximise debt recovery

    Debt management tools help you stay on top of outstanding debts, improve cash flow and increase your chances of successful recovery.

  • Stay organised and informed

    Keep track of all claims and debts in one place, with real-time updates, access to important documents and notifications at every step.

  • Secure and confidential

    All information is encrypted and protected with industry-leading measures, so only authorised individuals have access to it.

Process we follow

The same discipline, applied end to end

  1. 01

    Eligibility check

    Confirming coverage and policy terms before the claim is raised.

  2. 02

    Pre-authorisation

    Complete documentation submitted for a first-time approval.

  3. 03

    Query response

    Every query answered and followed up until it is closed.

  4. 04

    Grievance redressal

    Denials, appeals and underpayments pursued to settlement.

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